Hartale Glove Production
At Hartale Glove Production, customer satisfaction is not just a promise, it’s a standard stitched into every product we deliver. Our return and refund policy is designed to give you confidence, clarity, and complete peace of mind when purchasing from us.
As per standard consumer protection guidelines, you have the right to cancel your order within 14 days from the date of receiving your goods.
We go a step further. To ensure a hassle-free experience, we extend this period to a 30-day return window under our no-questions-asked guarantee.
| Policy Feature | Statutory Rights | Hartale Glove Production |
|---|---|---|
| Cancellation Period | 14 Days | 30 Days |
| Free Return Shipping | Yes | Yes |
| Refund on Return Shipping Cost | No | Yes |
| Refund on Outbound Shipping (Defective Items) | Yes | Yes |
| Refund on Outbound Shipping (Cancelled Orders) | Cheapest Option | Cheapest Option |
| Large/Custom Orders Return Shipping | No | Case Dependent |
If your product develops a fault or fails to perform as expected during its lifecycle, you are entitled to a full refund or replacement.
To initiate a return:
? Email: [email protected]
? Phone: +66 11 696 95034
Our support team will guide you through a smooth return process and provide the necessary return authorization.
Important Note:
Custom-made products and pharmaceutical-related items can only be returned if a defect is identified within 30 days of delivery. This does not affect your statutory rights.
If you wish to return a product under our 30-day guarantee, please follow these steps carefully:
Contact our Customer Service team via email or phone.
Receive your Return Authorization Number (RAN).
Follow the instructions provided for free return shipping.
Ensure the product is returned in its original packaging and in resalable condition.
Include the return form and clearly mention your return number.
Our team ensures that your return is handled efficiently and your refund is processed without unnecessary delays.
To qualify for a return under our policy:
Products must be unused and in resalable condition
Original packaging must be intact
Proof of purchase is required
Return must be initiated within the eligible period
If you are unsure about packaging or return requirements, our support team will gladly assist you.
Hartale Glove Production is committed to sustainable and environmentally responsible practices.
In line with global waste management standards similar to the Waste Electrical and Electronic Equipment (WEEE) Regulations, we encourage responsible disposal and recycling of applicable products.
Improper disposal of waste materials can lead to environmental hazards, including soil and water contamination. We strongly advise customers to use authorized recycling facilities for disposal.
For more information on recycling practices, you may visit:
? www.recyclenow.co.uk
While we strive to ensure accuracy in all product and policy information, errors and omissions may occur. Hartale Glove Production reserves the right to make changes to this policy without prior notice.
For any questions regarding returns, refunds, or cancellations, feel free to reach out:
? Email: [email protected]
? Phone: +66 11 696 95034
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